Intake Process, Clinic Policies & Fees
*Download file below for full intake process, clinic policies and fees.
Clients may email questions to [email protected] at any point.
Emails are generally responded to within 3 days.
Clients who are interested in starting care with Melissa Young NP / Brookfield Optimal Health will be asked to complete an intake form. This will include completion of a symptom rating scale.
Clients may request a 10 minute complimentary phone appointment to ask questions about HRT. An in depth personal assessment and specific treatment plan is not the reason for this visit, however, general questions and concerns about HRT and the practice can be answered. This is designed to help individuals understand if the clinic and provider are a good fit, and lab results are needed before a specific treatment course is determined.
Individuals who wish to proceed with treatment and booking an appointment can do this by email. A lab req will be sent via email, the client will print this and get labs drawn prior to visit one. Most labs are covered by OHIP but several may require payment to the lab. Labs should be completed 5 days before the first visit.
Appointments are available in-person at Virgil’s Pharmasave on Thursdays or by telemedicine with other booking options. Occasionally an appointment may be available same day, however, usually appointments are booked within 2 weeks.
Clients may email questions to [email protected] at any point.
Emails are generally responded to within 3 days.
Clients who are interested in starting care with Melissa Young NP / Brookfield Optimal Health will be asked to complete an intake form. This will include completion of a symptom rating scale.
Clients may request a 10 minute complimentary phone appointment to ask questions about HRT. An in depth personal assessment and specific treatment plan is not the reason for this visit, however, general questions and concerns about HRT and the practice can be answered. This is designed to help individuals understand if the clinic and provider are a good fit, and lab results are needed before a specific treatment course is determined.
Individuals who wish to proceed with treatment and booking an appointment can do this by email. A lab req will be sent via email, the client will print this and get labs drawn prior to visit one. Most labs are covered by OHIP but several may require payment to the lab. Labs should be completed 5 days before the first visit.
Appointments are available in-person at Virgil’s Pharmasave on Thursdays or by telemedicine with other booking options. Occasionally an appointment may be available same day, however, usually appointments are booked within 2 weeks.
| Intake Process and Clinic Policies.pdf |
